top of page
Frequently asked questions
General
- 01Every credit profile is different. There is no way to accurately predict how long the process may take or what results may occur. Be cautious of companies offering guaranteed results, score increases, or specific timelines. While quick improvements can sometimes occur, not all results are permanent or indicative of long-term credit health. Meaningful credit improvement often requires time, consistency, and consumer participation. Our focus is on helping consumers build stronger credit health and lasting results rather than relying on short-term fixes.
- 02
- 03
- 04
- 05
- 06Because real credit improvement doesn’t happen overnight. Patience allows the process to work and gives time for disputes, creditor responses, and rebuilding efforts to take effect. Clients who stay consistent and patient are much more likely to see lasting results and keep their credit strong long after the repair is complete.
- 07Not in most cases—and in fact, debt relief can often hurt more than help. Many people turn to debt relief thinking it’s a quick solution, but the reality is: ⚠️ Debt settlement programs usually require you to stop paying your bills, which can lead to severe credit damage, including late payments, charge-offs, and new collections. ⚠️ Even if a debt is settled, it’s still reported negatively on your credit file as “settled for less than the full amount.” ⚠️ Debt relief companies often charge high fees—sometimes thousands of dollars—for services you could often do yourself, like negotiating directly with your creditors. The truth is: you don’t need a debt relief company to settle debt. Many creditors will work with you directly to arrange payment plans or even reduce balances—without the third party and extra fees. In contrast, credit repair focuses on legally correcting inaccurate, outdated, or unverifiable information on your credit report. It helps you rebuild and protect your credit without adding more damage. If your issue is credit-related—not the inability to pay your debts in full—then credit repair is almost always the safer, smarter first step.
- 08Not always—and in many cases, simply paying off a collection won’t improve your credit the way you might expect. Here’s why: ⚠️ Paid collections are still considered derogatory. Even after you pay, the account remains on your credit report and can still hurt your score until it ages off—typically after 7 years from the original delinquency date. ⚠️ Paying a collection can renew the statute of limitations in some states. That means the clock restarts, and the creditor or collection agency may legally pursue you again or even sue you. ⚠️ Many people pay collections upfront, hoping to “clean” their credit, but end up hurting their chances of negotiating removals or settlements later. At Sound Credit Solutions, we don’t recommend paying any collections at the beginning of the credit repair process. Why? Because once you pay, you lose leverage. We want to first work to dispute, validate, and challenge the item’s accuracy and reporting status. Later in the process—once we’ve reviewed the results and built leverage—some accounts may need to be settled or resolved strategically. But it should be done at the right time and in the right way, based on your specific situation. Paying a collection doesn’t automatically fix your credit—handling it the right way can.
- 09Not necessarily. Being married does not automatically combine your credit reports or credit scores. Each person has their own individual credit file. Your spouse would only need credit repair if they have negative items on their report or if you both share joint accounts that contain derogatory information. Here’s when your spouse may need credit repair: 🧾 You share joint accounts (like a credit card, loan, or mortgage) that are reporting late payments or collections 🏠 You’re applying jointly for a loan or mortgage, and both credit scores will be reviewed 📉 Your spouse has their own derogatory marks, collections, or high balances affecting their credit If only one of you is affected, only that person may need credit repair. However, if you're working toward shared financial goals, it’s often wise for both spouses to have clean, accurate, and strong credit. Bonus: Sound Credit Solutions provides a discounted rate for spouses who enroll together, making it more affordable to reach financial goals as a team.
- 10That’s a valid concern—and it’s exactly why creating a realistic budget before starting credit repair is essential. Credit repair is an investment that requires consistency, and inconsistent monthly payments can lead to an inconsistent process. Before committing, take time to: ✅ Review your current spending habits ✅ Identify non-essential expenses (e.g., eating out, daily coffee shop runs, online impulse buys) ✅ Shift focus from wants to needs and long-term financial goals For many clients, the monthly credit repair fee can fit into their budget with small lifestyle adjustments. Cutting out just a few unnecessary expenses each month can free up enough to afford this service—and that trade-off can lead to thousands of dollars in savings later through lower interest rates, better loan terms, and stronger financial opportunities. Remember: credit repair isn’t just a cost—it’s an investment in your future. And when managed responsibly, that investment often pays for itself many times over.
- 11Federal regulations require credit repair companies to follow specific rules regarding how services are discussed and when payment can be collected. Our enrollment process allows us to review your credit reports, prepare a personalized credit analysis, and discuss your credit profile in a compliant manner. The only initial cost is the required $1 IdentityIQ 7-day trial used to obtain your credit reports for analysis. If you decide not to move forward after reviewing your analysis, you may cancel the monitoring service within the trial period. Sound Credit Solutions does not collect payment information for monthly services during the enrollment process. If you choose to move forward after reviewing your analysis, we will provide a payment authorization form at that time. Monthly service fees are not charged until work has been performed. There is no obligation to continue after receiving your analysis.
- 12Once enrollment is complete, we review your credit reports and prepare a personalized credit analysis, typically within 24–48 business hours. Once your analysis is complete, we will reach out to schedule an optional consultation to answer any questions you may have and discuss your credit situation with your credit reports in front of us. At that point, you can decide whether ongoing monthly service is right for you. There is no obligation to continue after receiving your analysis. If you decide not to move forward, no monthly service fees are owed to Sound Credit Solutions and the enrollment process simply ends at that point. If you choose to continue, we will provide a payment authorization form at that time. Monthly service fees are not charged until work has been performed.
- 13Individual service is $135.00 per month. Married couples who share the same residence are $205.00 per month. IdentityIQ credit monitoring is required separately and is not included in our monthly service fee. The monitoring service begins with a $1.00 7-day trial and provides access to your full 3-bureau credit reports for analysis. Sound Credit Solutions does not collect payment information for monthly services during the enrollment process. If you choose to continue after reviewing your analysis, we will provide a payment authorization form at that time. Monthly service fees are not charged until work has been performed. There are no long-term contracts, and clients may cancel with written notice at least three business days prior to their next billing date.
FAQ
bottom of page